Originating from London, We are an e-commerce store curated by portraying love for storytelling in the form of fashionable attire pieces. Liviineour is made by using 100% cotton made from the best 420 GSM cotton for better quality and durability.

At Liviineour we care about all sizes and shapes as beauty is found from within, we have curated 7 sizes precisely to fit you for your comfort i,e,. XXS, XS, S, M, L, XL and XXL. Kindly refer to our available size chart and find what is best for you.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at liviineour@gmail.com. Please note that returns will need to be sent to the following address: 58 Prospect Street, Caversham, Reading, RG4 8JN, United Kingdom.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at liviineour@gmail.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at liviineour@gmail.com.

Good things take time; We at the moment are operable in Europe, the United Kingdom & Ireland.

Liviineour will keep you notified via e-mail about your shipment details, estimated time of arrival and tracking order ID. We generally take 3-5 business days to reach your doorstep.

Liviineour is on the pathway to being on the pedestal of ESG, we are using materials which is friendly to the nature compared to other brands in the fashion industry. Our dedication to environmental responsibility extends throughout our supply chain – from sourcing materials to the production process and beyond.

Wash no tumble dry, beware of Lint as it is rising fabric the lint will reduce to 5% after the first wash.

Yes, they are limited edition and new drops arrive every season.

All the card payments are available.

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